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Frequently Asked Questions

Do you sell vapes online?

No. We don't sell or ship anything online. Every purchase happens in person at one of our four Columbus-area stores in Gahanna, Grove City, Polaris and Reynoldsburg.

How old do I have to be to buy?

You must be 21 or older to purchase. Bring a valid, unexpired, government-issued photo ID: a state driver's license or ID card, a passport or a military ID.

Can you check if something is in stock before I come in?

Yes. Call the store you plan to visit and our team will check whether your product is on the shelf before you head over. You can find each store's number on our Locations page.

Do all four stores carry the same products?

Each store carries a wide range of disposables, e-liquids, pods, coils and devices, but selection varies by location. If you're looking for something specific, call ahead to check.

What are your store hours?

All four stores are open Monday through Saturday from 10am to 8pm, and Sunday from 11am to 7pm.

Can you help with a vape I bought somewhere else?

Yes. Bring it in and our team will take a look and try to get it working. If it can't be fixed, we carry replacement devices you can buy in store.

Will you replace a defective device bought elsewhere?

No. Defective exchanges are only available for devices bought at one of our four stores. If a device you bought elsewhere is defective, contact the store where you bought it about a replacement. We're still happy to take a look, and we carry replacement devices if you'd rather buy a new one.

What brands do you carry?

We carry popular brands including Geek Bar, RAZ, Lost Mary, Vaporesso, Uwell, Juice Head and NicQuid. See our Brands page for the full list.

Do you carry nicotine-free options?

Yes. Many of our e-liquids are available in 0mg, and we carry some zero-nicotine disposables. Ask our team what's in stock at your store.

Freebase or salt nicotine: what's the difference?

Freebase e-liquid usually comes in larger bottles at lower strengths and is made for sub-ohm devices. Salt nicotine e-liquid usually comes in 30mL bottles at higher strengths and is made for pod systems. Our team can help you pick the right type for your device.

Are you hiring?

We're always happy to hear from people 21 and older who'd like to join our team. Submit your information on our Careers page and we'll reach out if there's a fit.

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